Privacy Policy

Introduction

image-to-text.net ("we," "us," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OCR (Optical Character Recognition) service.

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

1. Automatically Collected Information

When you visit or use our Service, we automatically collect certain information:

Device and Browser Information:

IP address
Browser type and version
Operating system
Device type (desktop, mobile, tablet)
Screen resolution
Referral source (website you came from)

Usage Information:

Pages visited on our website
Features used
Time spent on pages
Click patterns and interactions
Number of files processed
Error logs and debugging information

Cookies and Similar Technologies:

Session cookies for functionality
Analytics cookies (Google Analytics, if applicable)
Preference cookies for settings
Security cookies for fraud prevention

2. Information You Provide

Images Uploaded:

Images you upload for OCR processing
Note: Images are processed and immediately deleted (see "Data Retention" section)

Account Information (if applicable):

Email address (for Pro/paid accounts)
Username
Password (encrypted)
Payment information (processed through third-party payment processors)

Communications:

Emails you send us
Support tickets and inquiries
Feedback and survey responses

3. Information We Do NOT Collect

We do not collect:

Personal identification documents (we process but don't store)
Social security numbers or national IDs
Credit card details (handled by payment processors)
Unnecessary personal information

How We Use Your Information

1. Primary Uses

We use collected information to:

Provide and Improve Service:

Process OCR requests and convert images to text
Maintain and improve Service functionality
Develop new features and enhancements
Optimize performance and accuracy
Fix bugs and technical issue

Analytics and Research:

Analyze usage patterns and trends
Measure Service effectiveness
Conduct research to improve OCR technology
Generate anonymized statistics

Communication:

Respond to inquiries and support requests
Send service-related notifications
Provide updates about new features (if subscribed)
Send administrative messages

Security and Fraud Prevention:

Detect and prevent abuse or misuse
Protect against spam and malicious activity
Verify user identity (for paid accounts)
Maintain Service security

2. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data based on:

Consent: When you voluntarily provide information or agree to cookies
Contract: To provide the Service you requested
Legitimate Interests: To improve our Service, prevent fraud, and maintain security
Legal Obligation: To comply with applicable laws and regulations

Data Retention and Deletion

1. Image Retention Policy

Critical Privacy Feature:

Uploaded and downloaded files are automatically deleted after processing
Extracted text is displayed temporarily and not stored permanently
We do not build a database of user images or content
No human reviews your uploaded images

2. Other Data Retention

Account Data: Retained while your account is active; deleted upon account closure
Cookies: Expire based on type (session, persistent, or user preference)

3. Your Right to Deletion

You can request deletion of your data at any time by:

Contacting us
Using the account deletion feature (if applicable)

We will delete your information within 30 days of verification.

How We Share Your Information

image-to-text.net values user privacy and transparency. We do not sell, rent, or trade user data to third parties for marketing or advertising purposes. Information is shared only when necessary to operate and improve our services or when required by law.

We may share limited information in the following situations:

Service Providers:

We may work with trusted third-party service providers (such as hosting, analytics, or security services) who help us operate the platform. These providers only receive the minimum information required to perform their services and are contractually obligated to protect user data.

Legal Requirements:

We may disclose information if required to do so by law, regulation, legal process, or government request, or when necessary to protect our legal rights, platform security, or user safety.

Business Operations:

In the event of a business transfer, merger, acquisition, or asset sale, user information may be transferred as part of the business operations, subject to applicable data protection laws.

Aggregated or Non-Personal Data:

We may share anonymized or aggregated data that does not identify individual users for analytical, performance, or improvement purposes.

We ensure that any information shared is handled responsibly and in accordance with this Privacy Policy.

Data Security

image-to-text.net takes the security of user data seriously and implements appropriate technical and organizational measures to protect information from unauthorized access, misuse, loss, or disclosure.

All file uploads and data transfers are processed through secure connections. We use industry-standard security practices to safeguard data during processing and to maintain the reliability of our platform.

Uploaded images and extracted text are handled only for the purpose of providing the requested service. Files are not stored longer than necessary and are automatically removed according to our data handling practices, unless retention is required for technical or legal reasons.

While we take reasonable steps to protect user information, no online service can guarantee absolute security. Users are encouraged to use image-to-text.net responsibly and avoid uploading sensitive or confidential information unless necessary.

We continuously review and improve our security practices to maintain a safe and trustworthy environment for all users.

Cookies and Tracking Technologies

image-to-text.net uses cookies and similar tracking technologies to ensure the proper functioning of the website, improve user experience, and understand how visitors interact with our services.

Cookies are small data files stored on a user’s device that help us recognize browser sessions, remember basic preferences, and analyze website performance. These cookies do not contain personally identifiable information.

We may use cookies for the following purposes:

To enable essential website functionality and security
To analyze traffic patterns and improve platform performance
To understand user behavior in an aggregated and anonymized form

Third-party analytics or service providers may also place cookies to help us measure usage trends and maintain service quality. These providers operate under their own privacy policies and do not receive access to uploaded files or extracted text.

Users can manage or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality or performance of the website.

By continuing to use image-to-text.net, users consent to the use of cookies as described in this section.

Your Privacy Rights

1. General Rights

All users have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your data
Objection: Object to certain processing activities
Portability: Receive your data in a portable format
Withdraw Consent: Withdraw previously given consent

2. GDPR Rights (EEA Users)

Under the General Data Protection Regulation (GDPR), European users have additional rights:

Right to restrict processing
Right not to be subject to automated decision-making
Right to lodge a complaint with a supervisory authority

3. CCPA Rights (California Users)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Know what personal information is collected
Know if personal information is sold or disclosed
Opt-out of the sale of personal information (we do not sell data)
Request deletion of personal information
Non-discrimination for exercising privacy rights

Children's Privacy

1. Age Restrictions

Our Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children.

2. Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will promptly delete such information from our systems.

Third-Party Websites and Services

1. External Links

Our website may contain links to third-party websites. We are not responsible for:

Privacy practices of external sites
Content on third-party websites
Data collection by external services

2. Third-Party Integrations

If you choose to integrate our Service with third-party applications (e.g., Google Drive), those applications may collect and use your information according to their own privacy policies. We are not responsible for third-party privacy practices.

Changes to This Privacy Policy

1. Updates and Modifications

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

2. Notification of Changes

For material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify users via email (if we have your email address)
Display a prominent notice on our website
May require re-acceptance for significant changes

3. Your Responsibility

It is your responsibility to:

Regularly review this Privacy Policy as well as Terms
Stay informed about how we protect your information
Contact us if you have questions about changes

Contact Us

Always available to serve you, contact us here.